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Dont know what the complaint was but a group of us went on Legend of the seas and had a fantastic time, we were well looked after and nothing was to much trouble, our only grumble was the sunbed hoggers(those who place towels and disappear.
'So many' - I can see 1 review to which 3 people have added comments. There has been no comments at all on other more active website. However the behaviour of the Hispanics on board has been escalated to the highest levels in RCI. I am sure that the first cruise out of SD was an unfortunate episode and that behaviour and manners etc will be clamped down on on all subsequest cruises.
Whats Ross connection with RCI?. Other website presume is cruise critics but most contributors to that site are American.
....and American's make up 75%+ of cruisers on RCI ships - therefore if there are major complaints, trust me, they would be the first to complain and blast it all over the cc boards...but not a peep out of them. As a T/A I have good connections at RCI who have told me people are aware of the unfortunate behaviour of the 'locals' - and RCI are always keen to prevent blemishes to their good cruising reputation so they are hardly likely to allow this to continue are they?
Xmas Cruise, 2 weeks - we met 10 Americans on this DREADFUL cruise, and they all said how DISGUSTED they were and are going to complain. We are in touch with some of them, and are awaiting their replies. We have received 1 letter from RC apologizing, not good enough. Perhaps they do not want our business. We would not recommend them to anyone. (1st timers).